If you cannot find answers to your questions in the list below, please contact us.
What if there's a problem with my windows and doors?

    The first step is to contact us. We are familiar with all characteristics of windows and doors installation.

    We will make an on-site inspection and provide any adjustments that may be necessary.

Why do old windows even need to be replaced?

    Gutter Clean Installation There are several factors to be considered.

    Energy loss: Perhaps 25 per cent of your energy bill is lost through windows. A 3'X5' window with a 1/16" gap around the sashes is like having a hole the size of a brick.

    Condensation: Energy-efficient windows stay warmer on the interior surface, so humidity can be raised without getting moisture on windows, which can eventually damage walls. Less condensation also helps reduce growth of mould.

    Air quality: Tight windows keep out dust, bugs, pollen and sound – so the indoor environment is healthier.

Why should I choose vinyl?

    Vinyl is a relative newcomer but gaining rapidly through advances in energy efficiency, strength and versatility. Vinyl is resistant to moisture, doesn't need painting and has a very good insulating value.

    Wood windows have similar insulating value but they will warp and rot if not painted, resulting in poor efficiency. Vinyl is an attractive low-maintenance option for renovators and homeowners.

Is your home over 20 years old?

    Then it’s probably time to replace its wooden fascia. Call us — our experts will visit your home, give you a prompt estimate, and install new fascia as needed.

Is your home ready for new fascia boards?

    Replacement of fascia is normal when a home approaches 20 years of age, but sometimes it’s needed earlier — if there’s rot due to bad gutter installation, for example. Call us for a complete inspection by our specialists.

How long will my soffit and fascia last?

    Our soffit and fascia are made from pre-finished aluminum and this material is very durable. In addition, our soffit and fascia are designed to last and add value to your home for many years.

Do I need to clean my soffits and fascia?

    In most residential areas normal rainfall is sufficient to keep the soffits and fascia surfaces clean but we do recommend that the soffits and fascia be washed at least once a year.

What happens if I have a problem with my soffit and fascia?

    If you have a problem please contact our customer service by phone or electronically. The customer service department will then determine what caused the problem and then come up with a solution to the problem.

Do wet leaves stick to T-Rex and Gutter Clean System?

    pare-feuilles Only temporarily. The T-Rex and the Gutter Clean System boast a smooth, perforated surface. Just as they may temporarily stick to the hood of your car, leaves and debris that land on the surface of Alu-Rex products dry quickly in the sun.

    And unlike your car hood, the surface beneath the wet leaves on your gutter is perforated so they dry faster!

    A little wind is all it takes to sweep away dry leaves and debris: :

    • A 10 km/h wind effectively removes wet leaves and about 100 pine needles per linear foot.

    • A 37 km/h wind can remove about an inch (2.5 cm) of pine needles per linear foot.
How do T-Rex and Gutter Clean System stand up to snow?

    The T-Rex and the Gutter Clean System significantly reduce the weight of snow on your gutters. Since the snow can't get into the gutters, the weight they have to carry is limited to that which accumulates on top of Alu-Rex products.

    What's more, the gutters remain fully functional so water from melting snow and ice can drain away freely.

Can installation of the T-Rex and the Gutter Clean System lead to leaks in my roof?

    Gutter Clean Installation No. Alu-Rex products do not cause any leaks. No shingles are raised and no nails or screws go into the roof during installation.

    Beware of look-alike products that require you to lift the shingles. These products can lead to leaks. In time, the asphalt shingles dry out and become brittle. It's never a good idea to lift shingles when installing gutter protections systems, whether they're nailed in, screwed on, or simply set in place.

    Also, the manufacturer's warranty on asphalt shingles is void if the shingles are lifted, peeled away, or modified.

Do T-Rex and the Gutter Clean System require upkeep?

    The Gutter Clean System® and theT-Rex™ are among the most efficient gutter protection systems on the market today.

    In the vast majority of cases, a light breeze is enough to sweep away normal debris. In areas under the roof or under shallow overhangs on sloped roofs, debris may build up where the wind cannot reach it.

    We recommend that you occasionally clean out these areas to keep your Alu-Rex products in good working order.

How does water get into the eavestrough? There aren't enough holes and they're too small.

    Gutter T-Rex™ Our exclusive Alu-Perf gutter cover technology is the result of extensive research and development. The product has 624 holes every 24 inches (61 cm). This allows water to drain at the same rate as a 2 in. x 3 in. (5 cm x 7.5 cm) downspout.

    Rigorous testing by an independent certification agency has proven that Alu-Rex gutter cover can drain over 29,7 in. (755 mm) of water an hour over a length of 20 feet (6 m). And with 50,000,000 feet (15 240 000 meter) of Alu-Rex products installed around the world, the figures speak for themselves...

    Note: The highest amount of rainfall ever recorded worldwide was 12 in. (305 mm) of water in one hour (Holt, MO, 1947). In comparison, the 1996 Saguenay Flood in Quebec was triggered by 11 in. (275 mm) of rain in three days. Alu-Rex products would have been able to handle all that rain in just one hour—and three times more!

    Overflow is usually caused by the eavestroughs themselves (not wide enough or deep enough for the roof surface) or the downspouts (insufficient number for the roof's surface). It is important to make sure there are enough downspouts to avoid this problem. For this purpose, you need to keep in mind that one downspout is enough to drain the equivalent of a 600 sq. ft. (56 m2) roof.

    In short, if you don't have backflow problems with your current eavestroughs in heavy rainfalls, the Gutter Clean System® and T-Rex™ won't create them.